Empower Your Business

Struggling factories need results. That’s where I come in.

I’m Deon Lategan, a seasoned experienced executive consultant with deep expertise and experience in manufacturing and operational excellence thru converting hidden inefficiencies, bottlenecks, and waste into measurable improvements in productivity, cost savings, and quality output across Africa and in global markets. I have a proven track record in businesses transformation of underperforming operations into high-efficiency, scalable systems through strategic turnaround, process optimization, and team capability building. My approach blends hands-on leadership with data-driven execution, systems and engagement models to deliver measurable growth, compliance, and resilience above industry norms. The shared value lies in creating sustainable performance—where people, processes, and profitability align to drive long-term success.

Manufacturing & Operations

Optimizing manufacturing performance requires a structured approach that integrates capacity planning, real-time data tracking, and continuous improvement. Organizations should calculate and monitor actual versus optimal capacity using metrics like throughput, cycle time, and overall equipment effectiveness, while minimizing downtime through predictive maintenance and efficient changeovers.

WHICH ONE OF THE FOLLOWING IS ABSENT, CONCERNS YOU OR NEED UPDATING IN YOUR BUSINESS? >

Capacity & Utilization

How is our current manufacturing capacity calculated, and are we operating at, below, or above optimal levels? What are the implications for cost, lead time, and customer service?

Are we leveraging technology (ERP, analytics, automation) to drive efficiency, visibility, and better decision-making?

What percentage of available time is spent productively versus downtime, and how well are we tracking machine and labour utilization across shifts and product lines?

Are our capacity assumptions validated, and do we use planning tools to model future demand scenarios or product mix changes?

Throughput, Forecasting & Flow

How do we measure throughput, cycle time, takt time, and OEE, and do these metrics align with customer demand?

How accurate are our production forecasts compared to actual output, and what impact does this have on flow, scheduling, and lead time from raw material to finished goods?

What is our process for identifying and resolving bottlenecks, and how effectively do we handle variability from demand fluctuations or supply delays?
Process Efficiency & Waste

What is our scrap and rework rate, what are the root causes of material waste, and how consistently do we monitor first-pass yield?

How do setup and changeover times affect capacity, and are we using lean tools (e.g., SMED, time and motion studies) to reduce non-value-adding activities?

Maintenance & Reliability

How do we balance preventive, predictive, and reactive maintenance to minimize unplanned downtime and extend equipment reliability?

Are we leveraging data from equipment sensors, dashboards, and OEE tracking to anticipate failures and improve reliability?

Labor Productivity & Engagement

How do we measure labor efficiency and operator productivity, and are roles clearly defined, optimized, and supported with the right training?

What systems are in place to engage employees in continuous improvement and accountability for results?
Technology, Data & Integration

Do we track performance using real-time dashboards versus manual logs, and how well is manufacturing data integrated with inventory, procurement, and sales systems?

Are efficiency improvements benchmarked against industry standards or internal targets, and how do we evaluate ROI on new technologies or process improvements?

Quality & Customer Alignment

How do we ensure that efficiency improvements do not compromise product quality, and how are quality metrics (e.g., first-pass yield, customer complaints) tracked and acted on?

Are our manufacturing KPIs aligned with broader business goals and evolving customer expectations?
Strategy & Market Alignment

Do our product portfolio, pricing, and channel strategies align with changing consumer preferences and competitive pressures?

Are we continuously scanning trends (digital, sustainability, regulation) and adjusting our business model to stay relevant?

Supply Chain & Demand Planning

How well do our demand forecasts match actual sales, and how resilient is our supply chain to demand or supply shocks?

Are we managing inventory levels, logistics, and supplier performance to balance cost, speed, and reliability?

Operations & Efficiency

Are our core processes (procurement, production, distribution) optimized for cost, speed, and flexibility?

Do we track and act on key operational KPIs (cost-to-serve, fulfillment rates, lead times, working capital)?

Customer & Market Execution

Are we reaching the right consumers at the right time, across both traditional and digital channels?

How effectively are we building customer loyalty and responding to feedback, complaints, or shifting behaviours?

People, Technology & Capabilities

Do our teams have the right skills, incentives, and culture to deliver operational excellence?

MY COMBINED EXPERIENCE AND SUCCESSFUL APPLICATION THEREOF TO ACHIEVE THE BELOW RECORDED SUCCESSFUL RESULTS AND SOLVE THE QUESTIONS >

Optimizing manufacturing performance requires a structured approach that integrates capacity planning, real-time data tracking, and continuous improvement. Organizations should calculate and monitor actual versus optimal capacity using metrics like throughput, cycle time, and overall equipment effectiveness, while minimizing downtime through predictive maintenance and efficient changeovers. Takt time must align with customer demand, and production variability should be managed through flexible planning and accurate forecasting. Waste reduction, rework tracking, and first-pass yield analysis help identify non-value-adding activities and improve quality. Labor efficiency depends on clearly defined roles and ongoing training, while machine utilization and operator productivity should be monitored across shifts. Integrating manufacturing data with inventory, procurement, and sales systems enhances responsiveness and decision-making. Investments in new equipment or process improvements must be evaluated for ROI, and all efficiency gains should be benchmarked against internal targets or industry standards to ensure scalability without compromising product quality and all the above or parts thereof were implemented in order for:
• King Pie Ermelo achieving best growth in franchise manufacturing and store sales, achieving the highest percentage increase across the full franchise network – 1997
• BMO Foods was restructured to be a centralized frozen production factory with food safety and Halaal certification and as essential part of the foundation to change the business from loss making to profitable business with initial profit growth of up to 400% – 2003
• King Pie was changed from bakeries to Fast food outlets by and as part of this was the optimization of manufacturing practices to enable centralizing production, conversion to frozen products leading to sales growth up to 30% – 2005: Resulting in winning FASA awards for Franchisor of the year, Brand builder of the year and the international Quality Summit Award in New York – 2006
• The implementation and management of high levels of manufacturing excellence, manufacturing measurements and continuous improvement in manufacturing operations was essential to achieving a 97% score in a FSSC audit at East Balt bakery – 2016
• Established a world-class manufacturing facility in Zimbabwe, Canada, Australia and some cases setting new standards in the local food manufacturing industry it was imperative to implement comprehensive manufacturing optimization practices and continuous improvement programs. 2005 to 2016
• Implemented a series of manufacturing optimization practices and continuous improvement and production management and measurement tools to elevate efficiencies and capacity utilization to increase process efficiency by 25% – Khumbula Holdings 2018
• The optimizing of manufacturing practices in the CHOPPIES Retail Group for bakeries and home meal replacements (hot foods) led to staff reductions and cost savings worth millions of rands – 2019
• Establishing Vea Foods and growing the business from small business to multimillion-rand company in 4 years and supplying to most national retail brands supplying a wide range of products achieved by manufacturing excellence practices and continuous measurements and improvements in production to achieve a high level of production excellence and food safety standard and efficient Just in Time manufacturing practice – 2024

MY RELEVANT ACADEMIC QUALIFICATIONS APPLIED TO ACHIEVE THE ABOVE >

• Master’s in business administration – Renesys business school: 2018
• Higher Diploma in Education – Durban Collage of Education: 1993
• Operations Management Diploma – University of Cape Town: 2014
• Strategic Sales Management – University of Witwatersrand: 2004
• Good Manufacturing Practice as Pre- requisite to HACCP – CSIR: 2002
• Practical Approach to HACCP – CSIR: 2002
• Food Fraud Workshop – Entecom: 2018
• HACCP for MANAGERS – SWIFT: 2012
• ISO 22000:2005 – SWIFT: 2012

Additional Areas of Expertise

To help you achieve your business targets and operational success, ND Solutions also offers expert services in strategic planning, mergers and acquisitions, project management, and staff development—ensuring every facet of your organization is aligned for growth, resilience, and measurable impact.

Strategic Planning

WHICH ONE OF THE FOLLOWING IS ABSENT, CONCERNS YOU OR NEED UPDATING IN YOUR BUSINESS? >>

Purpose & Direction

Are we listening to meaningful feedback from customers, staff, and advisors to refine our direction?

What problem are we solving, who benefits most, and is our mission still relevant in today’s market?

Where do we want the business to be in 3–5 years, and what values will guide us there?

Markets, Customers & Differentiation

Who are our ideal customers, are we reaching them effectively, and how are we differentiated from competitors?

Are we in the right markets, and how could emerging trends or disruptions reshape our opportunities?

Revenue & Growth Model

Which products, services, or clients drive profitability, and are we over-reliant on one stream?

What is our plan for scaling sustainably without compromising quality or control?

Execution & Capabilities

Do we have the right people, skills, systems, and technology to execute our strategy effectively?

What internal bottlenecks or inefficiencies are slowing us down?
Resilience & Adaptability

How resilient are we to change, crisis, or market shocks, and are we testing assumptions regularly?

How do we measure success (beyond financial metrics) and ensure accountability for results?

Governance & Alignment

Who owns each part of the strategy, and are goals broken into actionable steps with timelines?

How often do we review progress, adjust course, and communicate strategy across teams and partners?

READ MORE ABOUT MY COMBINED EXPERIENCE AND SUCCESSFUL APPLICATION THEREOF >>

Strategic planning tailored for SMBs must align purpose with market realities, using modern frameworks like the Business Model Canvas, OKRs, and Scenario Planning. Foundational tools such as SWOT, PESTLE, and Porter’s Five Forces remain essential, but can now be applied in the context of the Fourth Industrial Revolution (4IR), which is reshaping manufacturing and society through AI, IoT, robotics, and big data if applicable. These technologies enable smart factories, predictive analytics, and hyper-personalized services, demanding new capabilities and digital resilience from SMBs. Differentiation should be validated through customer feedback and competitor benchmarking, while market selection must reflect emerging demand and regulatory shifts. Scaling requires standardized processes, digital enablement, and appropriate tailored quality controls. Execution depends on clear accountability, skills alignment, and adaptive systems, supported by quarterly reviews and stakeholder feedback. Strategic assumptions must be tested through scenario modeling and validated with real-world data. These methods reflect current academic thinking on dynamic capabilities, strategic agility, and sustainable growth in the age of 4IR and changing South African economic climate as I implemented in the below practical achievements:
• King Pie Ermelo achieves best growth in franchise manufacturing and store sales, achieving the highest percentage increase across the full franchise network – 1997
• King Pie Richards Bay regional franchise stores (5) from bankruptcy to profitable businesses with growth prospects over 20% per year – 2001
• BMO foods to centralized frozen production factory with food safety and Halaal certification as well as from loss making to profitable business with initial profit growth of up to 400% – 2003
• King Pie Franchise group from bakeries to Fast food outlets by centralizing production, conversion to frozen products, store refitment, revolutionized chips frying implementation – grow store footprint 445 and sales growth up to 30% – 2005: Resulting in winning FASA awards for Franchisor of the year, Brand builder of the year and the international Quality Summit Award in New York – 2006
• Black Steer franchise growth and standardization of 46 restaurants and implementing menu to achieve required Gross Profit – 2007
• Growth plan of King Pie in Zambia, turning existing stores profitable and initiating a plan that increased store numbers by 300% increased profits – 2011
• Open and buy 26 franchise stores over the period of 2003 to 2007 and successfully managing and growing these businesses while working full time and starting a wrap franchise.
• Vea Foods from small business to multimillion-Rand company in 4 years supplying to most national retail brands supplying a wide range of products – 2024

READ MORE ABOUT MY ACADEMIC QUALIFICATIONS APPLIED >>

• Master’s in business administration – Renesys business school: 2018
• Higher Diploma in Education – Durban Collage of Education: 1993
• Operations Management Diploma – University of Cape Town: 2014
• Strategic Sales Management – University of Witwatersrand: 2004
• Good Manufacturing Practice as Pre- requisite to HACCP – CSIR: 2002
• Practical Approach to HACCP – CSIR: 2002
• Food Fraud Workshop – Entecom: 2018
• HACCP for MANAGERS – SWIFT: 2012
• ISO 22000:2005 – SWIFT: 2012

Stock Control

WHICH ONE OF THE FOLLOWING IS ABSENT, CONCERNS YOU OR NEED UPDATING IN YOUR BUSINESS? >>

Stock Levels & Demand Planning

Are stock control practices aligned with broader strategic goals such as expansion, product rationalization, or profitability?

Do we know the optimal stock levels for each product, and are reorder points and lead times regularly reviewed based on demand patterns, seasonality, and market trends?

How often do we experience stockouts or overstocking, and what corrective actions are in place?

Are we testing assumptions about demand and adjusting forecasts based on historical data and market signals?

System Integration & Data Accuracy

Is our inventory system integrated with sales, purchasing, and finance for real-time visibility?

How accurate are stock records compared to physical counts, and are variances systematically investigated and resolved?

Are we leveraging technology (barcoding, RFID, automation) to improve traceability, replenishment, and alerts?

Efficiency & Process Management

How efficient are stock receiving, dispatch, and returns processes?

Is our warehouse layout and storage optimized for speed, accuracy, and safety?

Are staff adequately trained on inventory procedures and systems?

Risk, Compliance & Controls

What controls exist to prevent theft, loss, mismanagement, or regulatory breaches?

Are expiry dates, batch numbers, and serial numbers tracked where required?

Do we have contingency plans for supply chain disruptions affecting stock levels?

Financial & Strategic Alignment

Are we analyzing stock turnover, holding costs, and slow-moving or obsolete items to avoid tying up cash?

Are we balancing bulk purchasing discounts against holding costs?

READ MORE ABOUT MY COMBINED EXPERIENCE AND SUCCESSFUL APPLICATION THEREOF >

Successful Inventory management relies on comprehensive approach Aligning Data Accuracy to enable Systems Integration, Demand Forecasting, Stock Valuation, Reorder management, Stock Classification, Receiving & Dispatch Management, Loss Prevention initiatives, Traceability, System Integrations, Compliance & Auditing, Returns & Discrepancies and Technology Utilization Rather than isolated fixes as I implemented when:
• King Pie Ermelo achieves best growth in franchise manufacturing and store sales, achieving the highest percentage increase across the full franchise network – 1997
• King Pie Richards Bay regional franchise stores (5) as part of the steps needed to return the businesses to profitable businesses with growth prospects of over 20% per year – 2001
• BMO Foods was restructured to be a centralized frozen production factory with food safety and Halaal certification as very important foundation to change the business from loss making to profitable business with initial profit growth of up to 400% – 2003
• I opened or bought up to 26 franchise stores over a period of 4 years and implementing proper stock control successfully managing and growing these businesses while working full time and start a successful wrap franchise with stock control measures implemented – 2003 to 2007
• King Pie was changed from bakeries to Fast food outlets by centralizing production, conversion to frozen products, store refitment, revolutionized chips frying implementation and grow store footprint and sales growth up to 30% – 2005: Resulting in winning FASA awards for Franchisor of the year, Brand builder of the year and the international Quality Summit Award in New York – 2006
• Black Steer franchise was grown to 46 restaurants and implementing new menu with stock control training and evaluation to achieve required Gross Profit – 2007
• King Pie in Zambia was changed and turning existing stores profitable with implementing stock control systems to improve the profitability of stores and contributing to the plan that increased store numbers by 300% and increased profits – 2011
• The implementation and management of a proper inventory management system adhering to food safety standards was essential to achieving a 97% score in a FSSC audit at East Balt bakery – 2016
• Established a world-class pie manufacturing facility in Zimbabwe, Canada, Australia and some cases setting new standards in the local food manufacturing industry it was imperative to implement comprehensive inventory management systems. 2005 to 2016
• Implemented a comprehensive digital transformation initiative, integrating advanced technology systems for inventory management which increased process efficiency by 25% and reduced operational costs by 15% – Khumbula Holdings 2018
• The implementation and streamlining of the inventory controls and management thereof in the CHOPPIES Retail Group for bakeries and home meal replacements (hot foods) led to accountability for costs, elimination of hidden losses and pilferage resulting in millions of rands in savings – 2019
• Establishing Vea Foods and growing the business from small business to multimillion-rand company in 4 years and supplying to most national retail brands supplying a wide range of products 2024 a properly operating comprehensive inventory control system to support the Just in Time manufacturing practice was crucial – 2024

READ MORE ABOUT MY ACADEMIC QUALIFICATIONS APPLIED >

• Master’s in business administration – Renesys business school: 2018
• Higher Diploma in Education – Durban Collage of Education: 1993
• Operations Management Diploma – University of Cape Town: 2014
• Strategic Sales Management – University of Witwatersrand: 2004
• Good Manufacturing Practice as Pre- requisite to HACCP – CSIR: 2002
• Practical Approach to HACCP – CSIR: 2002
• Food Fraud Workshop – Entecom: 2018
• HACCP for MANAGERS – SWIFT: 2012
• ISO 22000:2005 – SWIFT: 2012

Product Portfolio

WHICH ONE OF THE FOLLOWING IS ABSENT, CONCERNS YOU OR NEED UPDATING IN YOUR BUSINESS? >>

Value & Customer Fit

What risks (regulatory, operational, reputational) exist in our current product mix, and how are they managed?

Which products are consistently profitable, which are underperforming, and are all products solving real problems for target customers rather than just filling shelf space?

How are customer needs, segmentation, and feedback influencing product development, pricing, and positioning?

Portfolio Performance & Lifecycle

Are we tracking product-specific KPIs (margin, churn, repeat purchase, satisfaction) and reviewing performance regularly to adjust strategy?

What is the lifecycle stage of each product, and are we planning for renewal, retirement, or sunsetting underperforming products systematically?

Are we offering too many products, causing operational complexity or brand dilution, and are resources allocated proportionally to product performance and strategic importance?

Competitive Positioning & Pricing

How do our products compare to competitors in terms of features, pricing, perceived value, and differentiation?

Are products priced according to value delivered, market demand, and cost structure?

Are we leveraging opportunities to bundle, upsell, or cross-sell effectively?

Innovation & Strategic Alignment

Are we investing sufficiently in innovation versus maintaining legacy offerings?

Are our products scalable across new markets, channels, or customer segments?

Do product initiatives align with the long-term strategic vision, brand promise, and operational capabilities?
Compliance & Risk Management

Are products compliant with industry regulations, quality standards, and internal policies?

READ MORE ABOUT MY COMBINED EXPERIENCE AND SUCCESSFUL APPLICATION THEREOF >

Product portfolio success depends on continuously validating market relevance, customer value, and financial contribution. Experts recommend assessing whether each product solves a real customer problem, contributes sustainably to revenue, and aligns with strategic positioning. Overextension through excessive SKUs can dilute brand clarity and strain operations, so regular performance reviews—tracking KPIs like margin, attrition, and satisfaction—are essential. Pricing should reflect perceived value, competitive benchmarks, and cost structure, while innovation must be intentional, not reactive. Consultants emphasize the importance of lifecycle planning, cross-functional alignment, and data-driven decisions informed by segmentation, feedback, and competitor analysis. Products should be scalable, compliant, and supported by internal capabilities, with clear processes for sunsetting underperformers and reallocating resources based on strategic importance as applied when:
• BMO Foods was restructured to be a centralized frozen production factory with food safety and Halaal certification as very important foundation to change the business from loss making to profitable business with initial profit growth of up to 400% – 2003
• I opened or bought up to 26 franchise stores over a period of 4 years and implementing proper stock control successfully managing and growing these businesses while working full time and start a successful wrap franchise with stock control measures implemented – 2003 to 2007
• King Pie was changed from bakeries to Fast food outlets by centralizing production, conversion to frozen products, store refitment, revolutionized chips frying implementation and grow store footprint and sales growth up to 30% – 2005: Resulting in winning FASA awards for Franchisor of the year, Brand builder of the year and the international Quality Summit Award in New York – 2006
• Black Steer franchise was grown to 46 restaurants and implementing new menu with stock control training and evaluation to achieve required Gross Profit – 2007
• Established a world-class pie manufacturing facility in Zimbabwe, Canada, Australia and some cases setting new standards in the local food manufacturing industry it was imperative to implement comprehensive inventory management systems. 2005 to 2016
• Implemented a product evaluation process in several businesses with success and reduced inventory costs, freed up cashflow and improved production efficiencies – Khumbula Holdings 2018
• The implementation and streamlining of product range and management thereof in the CHOPPIES Retail Group for bakeries and HMR (hot foods) led to standardized products and quality in all stores, elimination of hidden losses resulting in millions of rands in savings – 2019
• Establishing Vea Foods and growing the business from small business to multimillion-rand company in 4 years and supplying to most national retail brands supplying a wide range of products properly vetted, free up needed production capacity and streamlined SKUs to support the Just in Time manufacturing practice – 2024

READ MORE ABOUT MY ACADEMIC QUALIFICATIONS APPLIED >

• Master’s in business administration – Renesys business school: 2018
• Operations Management Diploma – University of Cape Town: 2014
• Strategic Sales Management – University of Witwatersrand: 2004
• Good Manufacturing Practice as Pre- requisite to HACCP – CSIR: 2002
• Practical Approach to HACCP – CSIR: 2002
• Food Fraud Workshop – Entecom: 2018
• HACCP for MANAGERS – SWIFT: 2012
• ISO 22000:2005 – SWIFT: 2012

Skills Gaps and Staff Training

WHICH ONE OF THE FOLLOWING IS ABSENT, CONCERNS YOU OR NEED UPDATING IN YOUR BUSINESS? >>

Skills & Role Alignment

Is our training budget strategically allocated, with incentives and recognition to foster continuous learning?

Are critical skills and competencies clearly defined across roles, and do staff have the capabilities needed to meet current and future business needs?

What tasks or outcomes are consistently impacted by skill gaps, and how are we addressing them through hiring, succession planning, or role redesign?

Learning & Development Effectiveness

Are training programs structured, relevant, and aligned with operational and strategic goals rather than just compliance?

How do we measure the impact of training on performance, productivity, and business outcomes?

Are staff given support and time to apply new skills, and is feedback on training captured and acted upon?

Leadership & Succession

Do managers have the ability to coach, mentor, and develop their teams effectively?

Are we investing in leadership development and succession planning, not just technical upskilling?

Are high performers supported adequately to prevent burnout while building team depth?

Agility & Future-readiness

Are we proactively identifying emerging skill needs and building cross-functional capabilities to improve agility and collaboration?

Are we leveraging technology and external resources efficiently to deliver training and track progress?

READ MORE ABOUT MY COMBINED EXPERIENCE AND SUCCESSFUL APPLICATION THEREOF >

Addressing skills gaps and improving staff training require a structured, forward-looking approach. Roles should be clearly defined, with regular assessments to ensure staff capabilities match evolving business needs. Hiring must consider future strategic direction while onboarding and training should be formalized and aligned with operational goals and strategic needs. Training effectiveness depends on measuring its impact, allowing time for skill application, and ensuring relevance through feedback. Leadership development, succession planning, and cross-functional skill building help reduce dependency on key individuals and improve agility. Technology should support efficient delivery and tracking, while incentives and recognition encourage continuous learning. Identifying emerging skills early and allocating resources strategically ensures workforce readiness and sustained performance as implemented, repeated when needed and maintained in the successes when:
• King Pie Ermelo achieves best growth in franchise manufacturing and store sales, achieving the highest percentage increase across the full franchise network – 1997
• King Pie Richards Bay regional franchise stores (5) as part of the steps needed to return the businesses to profitable businesses with growth prospects of over 20% per year – 2001
• BMO Foods was restructured to be a centralized frozen production factory with food safety and Halaal certification and as essential part of the foundation to change the business from loss making to profitable business with initial profit growth of up to 400% – 2003
• I opened or bought up to 26 franchise stores over a period of 4 years and implementing training successfully managing and growing these businesses while working full time and start a successful wrap franchise with stock control measures implemented – 2003 to 2007
• King Pie was changed from bakeries to Fast food outlets by centralizing production, conversion to frozen products, store refitment, revolutionized chips frying implementation and grow store footprint and sales growth up to 30% – 2005: Resulting in winning FASA awards for Franchisor of the year, Brand builder of the year and the international Quality Summit Award in New York – 2006
• Black Steer franchise was grown to 46 restaurants and implementing new menu with training and evaluation to achieve required Gross Profit – 2007
• King Pie in Zambia was changed and turning existing stores profitable with implementing SOPs and control systems to improve the profitability of stores and contributing to the plan that increased store numbers by 300% and increased profits – 2011
• The implementation and management of proper training programs and eliminating the skills gaps when adhering to food safety standards was essential to achieving a 97% score in a FSSC audit at East Balt bakery – 2016
• Established a world-class pie manufacturing facility in Zimbabwe, Canada, Australia and some cases setting new standards in the local food manufacturing industry it was imperative to implement comprehensive skills gap training programs and continuous staff training programs. 2005 to 2016
• Implemented a comprehensive skills-based training program and staff training program for food safety and production requirements in order to increase process efficiency by 25% – Khumbula Holdings 2018
• The implementation of training programs to implement recipe alignment, GMP practices and SOPs in the CHOPPIES Retail Group for bakeries and home meal replacements (hot foods) led to accountability for costs, elimination of hidden losses and pilferage resulting in millions of rands in savings – 2019
• Establishing Vea Foods and growing the business from small business to multimillion-rand company in 4 years and supplying to most national retail brands supplying a wide range of products based on continuous skills development and staff training programs to achieve a food safety standard and efficient Just In Time manufacturing practice – 2024

READ MORE ABOUT MY ACADEMIC QUALIFICATIONS APPLIED >

• Master’s in business administration – Renesys business school: 2018
• Higher Diploma in Education – Durban Collage of Education: 1993
• Operations Management Diploma – University of Cape Town: 2014
• Strategic Sales Management – University of Witwatersrand: 2004
• Good Manufacturing Practice as Pre- requisite to HACCP – CSIR: 2002
• Practical Approach to HACCP – CSIR: 2002
• Food Fraud Workshop – Entecom: 2018
• HACCP for MANAGERS – SWIFT: 2012
• ISO 22000:2005 – SWIFT: 2012

Employee Evaluation

WHICH ONE OF THE FOLLOWING IS ABSENT, CONCERNS YOU OR NEED UPDATING IN YOUR BUSINESS? >>

Process Efficiency & Alignment

Are feedback loops established between leadership, staff, and customers to inform decision-making and continuous improvement?

Are our daily workflows, approvals, and handovers aligned with strategic goals, clearly documented, and free from duplication or delays?

Are key tasks tracked, performance measured against meaningful KPIs, and staff empowered to act without unnecessary escalation?

Are we stuck in firefighting mode, or do systems and processes allow the business to scale efficiently?

Talent, Accountability & Leadership

Are roles and responsibilities clearly defined, supported by the right skills, training, and accountability structures?

Are we proactively developing staff and leadership through succession planning, coaching, and capability-building programs?

How do we identify and close skill gaps, retain talent, and prevent over-dependence on key individuals or founders?

Customer Experience & Feedback Loops

Is service delivery consistent across channels and locations, and are staff empowered to resolve customer issues effectively?

Do we track customer inquiries, complaints, and feedback, and use the insights to drive continuous improvement?

Are follow-ups, post-sales interactions, and customer engagement aligned with strategic goals?

Financial Management & Performance

Are financial processes (invoicing, expense tracking, cost allocation, pricing, reporting) timely, accurate, and actionable?

Are resources, budgets, and investments allocated efficiently to support strategy and operational priorities?

Are financial decisions based on data and foresight rather than urgency or instinct?

Technology, Data & Systems

Are digital tools integrated, scalable, and providing real-time visibility into operations?

How is resistance to new technology addressed, and are cybersecurity risks mitigated effectively?

Are tech decisions made strategically to support long-term growth rather than short-term fixes?

Governance, Compliance & Risk

Are internal controls, compliance checks, contracts, and record-keeping systems adequate to prevent errors, fraud, or regulatory breaches?

Are strategic assumptions regularly tested and validated, and is strategy communicated clearly across the organization?

READ MORE ABOUT MY COMBINED EXPERIENCE AND SUCCESSFUL APPLICATION THEREOF >

Staff performance must be measured against meaningful KPIs, not instinct, with regular feedback and development opportunities that go beyond compliance training. Leadership roles should be clearly defined, supported by succession planning and accountability structures. Customer responsiveness, data-driven decision-making, and operational consistency across channels are critical indicators of team effectiveness. Technology integration, secure recordkeeping, and real-time visibility into operations help reduce risk and improve agility. Ultimately, performance evaluation should be continuous, transparent, and tied to measurable outcomes that support both individual growth and business scalability were an integrate part by implementing all or partially in the successes of:
• King Pie Ermelo achieves best growth in franchise manufacturing and store sales, achieving the highest percentage increase across the full franchise network – 1997
• King Pie Richards Bay regional franchise stores (5) as part of the steps needed to return the businesses to profitable businesses with growth prospects of over 20% per year – 2001
• BMO Foods was restructured to be a centralized frozen production factory with food safety and Halaal certification and as essential part of the foundation to change the business from loss making to profitable business with initial profit growth of up to 400% – 2003
• I opened or bought up to 26 franchise stores over a period of 4 years and implemented staff evaluations to successfully managing and growing these businesses while working full time and start a successful wrap franchise with successful staff evaluation measures implemented – 2003 to 2007
• King Pie was changed from bakeries to Fast food outlets by implementing effective staff evaluation programs to support centralizing production, conversion to frozen products, store refitment, revolutionized chips frying implementation and growing store footprint and sales growth up to 30% – 2005: Resulting in winning FASA awards for Franchisor of the year, Brand builder of the year and the international Quality Summit Award in New York – 2006
• Black Steer franchise was grown to 46 restaurants and implementing new menu with staff evaluation programs to achieve franchise standards and the required Gross Profit – 2007
• King Pie in Zambia was changed and turning existing stores profitable with implementing SOPs and staff evaluation programs to improve the profitability of stores and contributing to the plan that increased store numbers by 300% and increased profits – 2011
• The implementation and management of proper staff evaluation matrix to implement food safety standards was essential to achieving a 97% score in a FSSC audit at East Balt bakery – 2016
• Established a world-class pie manufacturing facility in Zimbabwe, Canada, Australia and some cases setting new standards in the local food manufacturing industry it was imperative to implement comprehensive staff evaluation programs. 2005 to 2016
• Implemented a comprehensive evaluation portfolio for food safety and production requirements in order to increase process efficiency by 25% – Khumbula Holdings 2018
• The implementation of staff evaluation programs in the CHOPPIES Retail Group for bakeries and home meal replacements (hot foods) led to accountability for costs, elimination of hidden losses and pilferage resulting in millions of rands in savings – 2019
• Establishing Vea Foods and growing the business from small business to multimillion-rand company in 4 years and supplying to most national retail brands supplying a wide range of products based on continuous staff evaluation programs to achieve a food safety standard and efficient Just in Time manufacturing practice – 2024

READ MORE ABOUT MY ACADEMIC QUALIFICATIONS APPLIED >

• Master’s in business administration – Renesys business school: 2018
• Higher Diploma in Education – Durban Collage of Education: 1993
• Operations Management Diploma – University of Cape Town: 2014
• Strategic Sales Management – University of Witwatersrand: 2004
• Good Manufacturing Practice as Pre- requisite to HACCP – CSIR: 2002
• Practical Approach to HACCP – CSIR: 2002
• Food Fraud Workshop – Entecom: 2018
• HACCP for MANAGERS – SWIFT: 2012
• ISO 22000:2005 – SWIFT: 2012

Mergers and Acquisitions

WHICH ONE OF THE FOLLOWING IS ABSENT, CONCERNS YOU OR NEED UPDATING IN YOUR BUSINESS? >>

Strategic Fit & Value

Are we building a scalable structure that supports future growth beyond this deal?

What strategic value does the target company bring—market share, capabilities, IP, geographic reach—and how does it align with our long-term vision and growth strategy?

What synergies can be realized, and how quickly can they be captured?

What assumptions about the target’s future performance have we validated, and what lessons from past acquisitions are we applying?

Financial, Legal & Operational Risk

What are the financial, legal, operational, and compliance risks, including hidden liabilities or contractual obligations?

How will the acquisition be funded, and what impact will it have on cash flow, debt, and overall financial stability?

Are regulatory approvals, antitrust considerations, or other approvals required, and have due diligence gaps been addressed?

Integration Planning & Execution

What is our integration plan, including timeline, milestones, and accountability for roles, systems, processes, and technology?

How will overlapping roles, redundancies, and restructuring be managed while maintaining business continuity?

What contingency plans exist if integration does not go as expected?

People, Culture & Communication

How will cultural differences be managed, and what activities will build trust and alignment across teams?

What retention strategies are in place for key talent, and how are leadership teams aligned on goals and execution?

How will the merger be communicated to staff, customers, and stakeholders to maintain engagement and confidence?

Branding, Customers & Systems

How will branding, marketing, customer messaging, and key systems be harmonized, integrated, or upgraded?

How will intellectual property, data, and proprietary systems be protected during the transition?

READ MORE ABOUT MY COMBINED EXPERIENCE AND SUCCESSFUL APPLICATION THEREOF >

A successful merger or acquisition demands strategic clarity, rigorous due diligence, and disciplined integration planning. The true value of a target company must be assessed beyond financial considering market access, capabilities, intellectual property, and cultural fit. Risks such as hidden liabilities, regulatory exposure, and operational instability must be identified early, while funding strategies should balance opportunity with financial sustainability. Integration should be planned during the due diligence phase, with clear accountability, retention strategies for key talent, and a roadmap for consolidating systems, roles, and branding. Synergies must be quantified and tracked, and assumptions about future performance validated. Communication across stakeholders, alignment of leadership, and protection of proprietary assets are essential to maintain trust and continuity. Ultimately, post-deal success hinges on harmonizing culture, executing with precision, and building a scalable structure that supports long-term growth as proven in below examples:
• BMO Foods was bought and restructured to be a centralized frozen production factory with food safety and Halaal certification and as essential part of the foundation to change the business from loss making to profitable business with initial profit growth of up to 400% to a supplier of highest standard supplying to King Pie Franchises and well-known national retailers – 2003 -2025
• I acquired up to 26 franchise stores over a period of 4 years and implemented staff evaluations to successfully managing and growing these businesses while working full time – 2003 to 2007
• The implementation and management of proper staff evaluation matrix to implement food safety standards was essential to achieving a 97% score in a FSSC audit at East Balt bakery – 2016
• Acquired an Australian factory and transformed it to a world-class pie manufacturing facility in Australia – 2005 – 2016
• Establishing Vea Foods and growing the business from small business to multimillion-rand company in 4 years and supplying to most national retail brands supplying a wide range of products based on proper due diligence among other the acquisition of companies and efficient and effective merging of the facilities – 2024

READ MORE ABOUT MY ACADEMIC QUALIFICATIONS APPLIED >

• Master’s in business administration – Renesys business school: 2018
• Higher Diploma in Education – Durban Collage of Education: 1993
• Operations Management Diploma – University of Cape Town: 2014
• Strategic Sales Management – University of Witwatersrand: 2004
• Good Manufacturing Practice as Pre- requisite to HACCP – CSIR: 2002
• Practical Approach to HACCP – CSIR: 2002
• Food Fraud Workshop – Entecom: 2018
• HACCP for MANAGERS – SWIFT: 2012
• ISO 22000:2005 – SWIFT: 2012

Project Management

WHICH ONE OF THE FOLLOWING IS ABSENT, CONCERNS YOU OR NEED UPDATING IN YOUR BUSINESS? >>

Project Purpose & Alignment

How is transparency, trust, and stakeholder feedback ensured throughout the project lifecycle?

What specific business problem or opportunity is the project addressing, and are its goals measurable and aligned with company strategy?

Have key stakeholders been identified, their expectations captured, and assumptions validated?

Scope, Planning & Resources

Is the project scope clearly defined, with controls to prevent scope creep, and are dependencies, timelines, milestones, and resource allocations realistic?

Are roles and responsibilities clearly assigned, and is accountability for deliverables ensured?

Risk, Compliance & Contingency

How are risks identified, assessed, mitigated, and monitored throughout the project lifecycle?

Are contingency plans in place for delays, cost overruns, resource shortages, legal/regulatory obligations, or external vendor issues?

Execution, Tracking & Performance

Are we using formal project management methodologies, tracking progress effectively, and measuring success through relevant metrics?

How do we monitor team performance, engagement, and communication across teams and stakeholders?

Are change requests, escalations, and lessons learned managed systematically and applied to future projects?

Integration & Value Realization

Are project outcomes integrated into operational workflows, and is ROI evaluated beyond financial metrics?

Are we building internal capability through the project, rather than over-relying on external consultants?

READ MORE ABOUT MY COMBINED EXPERIENCE AND SUCCESSFUL APPLICATION THEREOF >

Effective project management requires translating strategic intent into structured execution through clear goals, defined scope, and accountable leadership. Best practices emphasize capturing stakeholder expectations early, assigning roles with precision, and managing dependencies across teams using realistic timelines and resource planning. Scope creep must be controlled through disciplined change management, while risks are proactively identified and mitigated with contingency plans. Progress should be tracked using relevant metrics, supported by collaborative tools and transparent communication. Regular reviews, documented decisions, and feedback loops ensure adaptability and alignment. Projects must integrate outcomes into operations, measure ROI beyond financial, and comply with legal and contractual obligations. Building internal capability, validating assumptions, and maintaining trust throughout the lifecycle are essential to delivering sustainable results and strategic value as achieved when:
• BMO Foods was restructured, part of which was the execution of several projects including the relocation of the factory to achieve a centralized frozen production factory with food safety and Halaal certification and as essential part of the foundation to change the business from loss making to profitable business with initial profit growth of up to 400% – 2003
• King Pie was changed from bakeries to Fast food outlets by executing several successful projects of centralizing production, conversion to frozen products, store refitment, revolutionized chips frying implementation and grow store footprint and sales growth up to 30% – 2005: Resulting in winning FASA awards for Franchisor of the year, Brand builder of the year and the international Quality Summit Award in New York – 2006
• Black Steer franchise was grown to 46 restaurants by project managing each store fitment, franchisee selection and training and implementing a project to implement a new menu to achieve required Gross Profit – 2007
• Project manage world-class pie manufacturing facility in Zimbabwe, Canada, Australia and some cases setting new standards in the local food manufacturing industry it was imperative to implement comprehensive skills gap training programs and continuous staff training programs. 2005 to 2016
• Vea Foods and growing the business from small business to multimillion-rand company in 4 years and supplying to most national retail brands supplying a wide range of products based on continuous launching of projects including the relocation and merging of factories more than once – 2024

READ MORE ABOUT MY ACADEMIC QUALIFICATIONS APPLIED >

• Master’s in business administration – Renesys business school: 2018
• Higher Diploma in Education – Durban Collage of Education: 1993
• Operations Management Diploma – University of Cape Town: 2014
• Strategic Sales Management – University of Witwatersrand: 2004
• Good Manufacturing Practice as Pre- requisite to HACCP – CSIR: 2002
• Practical Approach to HACCP – CSIR: 2002
• Food Fraud Workshop – Entecom: 2018
• HACCP for MANAGERS – SWIFT: 2012
• ISO 22000:2005 – SWIFT: 2012

Entrepreneurship

WHICH ONE OF THE FOLLOWING IS ABSENT, CONCERNS YOU OR NEED UPDATING IN YOUR BUSINESS? >>

Culture & Mindset

How is the impact of entrepreneurial initiatives measured in terms of revenue, brand, market position, or strategic growth?

Does our leadership and broader team demonstrate an entrepreneurial mindset, encouraging initiative, experimentation, calculated risk-taking, and learning from failure?

Are creativity, ownership, problem-solving, and innovative thinking recognized and rewarded across the organization?

What barriers exist that prevent entrepreneurial behavior, and how are they addressed?

Idea Generation & Evaluation

Are systems in place to capture, evaluate, and prioritize internal ideas for new products, services, or business models?

How do we test assumptions about market readiness and commercial viability before investing in new ideas?

Are we leveraging customer feedback, trends, and external networks to identify opportunities?

Execution & Scalability

Are entrepreneurial initiatives aligned with strategic goals, resourced adequately, and integrated into operational workflows?

How do we balance entrepreneurial freedom with operational discipline to avoid distraction from core business execution?

Are successful experiments scaled appropriately, and lessons from failures documented and applied?

Leadership & Capability Building

How does leadership support, mentor, and develop future entrepreneurs within the organization?

Are recruitment, performance management, and team development aligned to foster entrepreneurial thinking?

READ MORE ABOUT MY COMBINED EXPERIENCE AND SUCCESSFUL APPLICATION THEREOF >

Entrepreneurial success within an organization depends on leadership modeling, opportunity-driven thinking and empowering teams to act with autonomy. Innovation thrives when experimentation and calculated risk-taking are encouraged, and failure is treated as a learning opportunity. High-performing firms implement structured systems to capture and evaluate internal ideas, allocate dedicated resources for prototyping, and use agile decision-making to support rapid pivots. Strategic alignment is maintained through innovation roadmaps and measurable objectives, ensuring initiatives contribute to growth and brand positioning. Operational balance is achieved by separating core execution from exploratory innovation, often through dual operating systems. Talent development is critical—entrepreneurial competencies should be embedded in recruitment, mentoring, and performance reviews. External partnerships and customer feedback are essential for identifying market gaps and validating assumptions. Commercial viability is assessed using ROI, adoption rates, and scalability potential, while intellectual property is protected through formal processes. Organizations must document lessons from failed initiatives and maintain momentum by scaling successful pilots into resilient, adaptable business models.
• King Pie Ermelo achieves best growth in franchise manufacturing and store sales, achieving the highest percentage increase across the full franchise network – 1997
• King Pie Richards Bay regional franchise stores (5) as part of the steps needed to return the businesses to profitable businesses with growth prospects of over 20% per year – 2001
• BMO Foods was restructured to be a centralized frozen production factory with food safety and Halaal certification and as essential part of the foundation to change the business from loss making to profitable business with initial profit growth of up to 400% – 2003
• I opened or bought up to 26 franchise stores over a period of 4 years and implementing training successfully managing and growing these businesses while working full time and start a successful wrap franchise with stock control measures implemented – 2003 to 2007
• King Pie was changed from bakeries to Fast food outlets by centralizing production, conversion to frozen products, store refitment, revolutionized chips frying implementation and grow store footprint and sales growth up to 30% – 2005: Resulting in winning FASA awards for Franchisor of the year, Brand builder of the year and the international Quality Summit Award in New York – 2006
• Black Steer franchise was grown to 46 restaurants and implementing new menu with training and evaluation to achieve required Gross Profit – 2007
• King Pie in Zambia was changed and turning existing stores profitable with implementing SOPs and control systems to improve the profitability of stores and contributing to the plan that increased store numbers by 300% and increased profits – 2011
• The implementation and management of proper training programs and eliminating the skills gaps when adhering to food safety standards was essential to achieving a 97% score in a FSSC audit at East Balt bakery – 2016
• Established a world-class pie manufacturing facility in Zimbabwe, Canada, Australia and some cases setting new standards in the local food manufacturing industry it was imperative to implement comprehensive skills gap training programs and continuous staff training programs. 2005 to 2016
• Implemented a comprehensive skills-based training program and staff training program for food safety and production requirements in order to increase process efficiency by 25% – Khumbula Holdings 2018
• The implementation of training programs to implement recipe alignment, GMP practices and SOPs in the CHOPPIES Retail Group for bakeries and home meal replacements (hot foods) led to accountability for costs, elimination of hidden losses and pilferage resulting in millions of rands in savings – 2019
• Establishing Vea Foods and growing the business from small business to multimillion-rand company in 4 years and supplying to most national retail brands supplying a wide range of products based on continuous skills development and staff training programs to achieve a food safety standard and efficient Just In Time manufacturing practice – 2024

READ MORE ABOUT MY ACADEMIC QUALIFICATIONS APPLIED >

• Master’s in business administration – Renesys business school: 2018
• Higher Diploma in Education – Durban Collage of Education: 1993
• Operations Management Diploma – University of Cape Town: 2014
• Strategic Sales Management – University of Witwatersrand: 2004
• Good Manufacturing Practice as Pre- requisite to HACCP – CSIR: 2002
• Practical Approach to HACCP – CSIR: 2002
• Food Fraud Workshop – Entecom: 2018
• HACCP for MANAGERS – SWIFT: 2012
• ISO 22000:2005 – SWIFT: 2012

Sales Strategy, Growth and Sales Management

WHICH ONE OF THE FOLLOWING IS ABSENT, CONCERNS YOU OR NEED UPDATING IN YOUR BUSINESS? >>

Targeting & Value Proposition

What risks exist in our sales model, and how are they being monitored and mitigated?

Are our customer segments clearly defined, and are our value propositions tailored to their specific needs and pain points?

How does our offering differentiate from competitors in a way that resonates with buyers, and are pricing strategies aligned with perceived value, demand, and margin goals?

Are we expanding into new markets or segments, and how are assumptions about demand validated?

Sales Channels & Performance

Are our sales channels effective, and are we tracking conversion rates, customer acquisition costs, lifetime value, and sales growth?

Are we using data and CRM tools effectively to forecast, plan, and manage resources, leads, and campaigns?

How are we nurturing existing customers for repeat business, referrals, and retention?

Team Structure & Capability

Is the sales team structured to align with strategic goals, with clearly defined roles, territories, and KPIs?

Are onboarding, training, continuous development, coaching, and succession planning in place to maintain capability and performance?

How are incentives, culture, accountability, and performance management systems driving desired sales behaviors?

Alignment, Strategy & Risk Management

Are marketing and sales aligned to ensure consistent messaging, lead quality, and brand representation?

How do we capture and act on feedback from the sales team and market to refine strategy and execution?

READ MORE ABOUT MY COMBINED EXPERIENCE AND SUCCESSFUL APPLICATION THEREOF >

Entrepreneurial success within an organization depends on leadership actively modeling opportunity-driven thinking and empowering teams to take calculated risks. Academic research highlights that innovation thrives when psychological safety is present, failure is reframed as learning, and internal ideas are captured through structured systems. High-performing firms allocate time and resources for experimentation, use agile decision-making to support rapid pivots, and align entrepreneurial efforts with strategic goals through measurable objectives. Consultant best practices recommend dual operating systems to balance core execution with innovation, mentoring programs to develop intrapreneurs, and partnerships to expand capacity. Protecting intellectual property, validating market assumptions, and tracking ROI are essential for scaling successful pilots. Ultimately, embedding entrepreneurial thinking into recruitment, performance reviews, and leadership development ensured long-term adaptability, resilience, and growth when applied in my experience below:
• King Pie Ermelo achieves best growth in franchise manufacturing and store sales, achieving the highest percentage increase across the full franchise network – 1997
• King Pie Richards Bay regional franchise stores (5) as part of the steps needed to return the businesses to profitable businesses with growth prospects of over 20% per year – 2001
• BMO Foods was restructured to be a centralized frozen production factory with food safety and Halaal certification and as essential part of the foundation to change the business from loss making to profitable business with initial profit growth of up to 400% – 2003
• I opened or bought up to 26 franchise stores over a period of 4 years applying entrepreneurial practices in growing these businesses while working full time and start a successful wrap franchise – 2003 to 2007
• King Pie was changed from bakeries to Fast food outlets by centralizing production, conversion to frozen products, store refitment, revolutionized chips frying implementation and growing store footprint and sales growth up to 30% – 2005: Resulting in winning FASA awards for Franchisor of the year, Brand builder of the year and the international Quality Summit Award in New York – 2006
• Black Steer franchise was grown to 46 restaurants and implementing new more profitable menu choices to achieve required Gross Profit – 2007
• King Pie in Zambia was changed and turning existing stores profitable with implementing SOPs and control systems to improve the profitability of stores and contributing to the plan that increased store numbers by 300% and increased profits – 2011
• The Entrepreneurial spirit and entrepreneurial inspired programs were essential to achieving a 97% score in a FSSC audit at East Balt bakery – 2016
• Established a world-class manufacturing facility in Zimbabwe, Canada, Australia and some cases setting new standards in the local food manufacturing industry. 2005 to 2016
• Implemented a comprehensive entrepreneurial programs and assistance programs to business owners and production requirements to increase process efficiency by 25% – Khumbula Holdings 2018
• The implementation of Entrepreneurial principals in the CHOPPIES Retail Group for bakeries and home meal replacements (hot foods) led to increased sales performance and generating additional millions of rands in revenue – 2019
• Applying entrepreneurial skills in establishing Vea Foods and growing the business from small business to multimillion-rand company in 4 years and supplying to most national retail brands supplying a wide range of products based on excellent food safety standard and efficient Just In Time manufacturing practice – 2024

READ MORE ABOUT MY ACADEMIC QUALIFICATIONS APPLIED >

• Master’s in business administration – Renesys business school: 2018
• Higher Diploma in Education – Durban Collage of Education: 1993
• Operations Management Diploma – University of Cape Town: 2014
• Strategic Sales Management – University of Witwatersrand: 2004
• Good Manufacturing Practice as Pre- requisite to HACCP – CSIR: 2002
• Practical Approach to HACCP – CSIR: 2002
• Food Fraud Workshop – Entecom: 2018
• HACCP for MANAGERS – SWIFT: 2012
• ISO 22000:2005 – SWIFT: 2012

Procurement

WHICH ONE OF THE FOLLOWING IS ABSENT, CONCERNS YOU OR NEED UPDATING IN YOUR BUSINESS? >>

Procurement Strategy & Alignment

Are contracts negotiated effectively based on volume, value, or strategic importance, and are opportunities for consolidation or cost reduction realized?

Are we buying the right products and services to meet operational needs, with specifications, standards, and strategic alignment clearly defined?

Are procurement decisions aligned with broader business goals, ethical sourcing, and sustainability objectives?

Are we planning purchases proactively versus reacting to urgent needs, and leveraging bulk buying or long-term agreements where appropriate?

Supplier Performance & Risk

Are suppliers consistently meeting quality, delivery, and compliance expectations, and how frequently is performance reviewed?

Are we managing supplier risk effectively, including reliance on critical suppliers, contingency plans for disruption, and evaluation of new suppliers?

Are supplier relationships strategic, balancing cost, quality, reliability, and innovation?

Processes, Controls & Efficiency

Are procurement processes standardized, documented, and consistently followed, including approvals, purchase orders, and reporting?

Are internal bottlenecks, errors, or delays identified and addressed, and are we capturing data to improve decision-making?

Are technology systems leveraged to automate workflows, track spend, and improve transparency while preventing fraud or favoritism?

Financial Management & Value

Do we have visibility into total procurement spend, and are we tracking price fluctuations, market trends, and the true cost of procurement errors or inefficiencies?

READ MORE ABOUT MY COMBINED EXPERIENCE AND SUCCESSFUL APPLICATION THEREOF >

Effective procurement requires a strategic, centralized approach grounded in clear specifications, supplier performance metrics, and data-driven decision-making. Academic research emphasizes the importance of strategic sourcing, compliance auditing, and supplier relationship management to reduce risk and improve operational efficiency. Businesses must consolidate procurement spend visibility across departments, standardize purchase orders and approvals, and shift from reactive to planned buying. Consultants recommend leveraging long-term contracts, bulk purchasing, and market trend analysis to optimize cost and ensure supply continuity. Supplier evaluation should include quality, reliability, and compliance checks, while performance reviews and renegotiations must be routine. Technology-enabled procurement systems improve transparency, automate workflows, and reduce errors. Ethical sourcing, fraud prevention, and sustainability must be embedded in procurement policies. Finally, aligning procurement with strategic goals and forecasting demand accurately ensures resilience, cost control, and long-term value creation.
• King Pie Ermelo achieves best growth in franchise manufacturing and store sales, achieving the highest percentage increase across the full franchise network – 1997
• King Pie Richards Bay regional franchise stores (5) as part of the steps needed to return the businesses to profitable businesses with growth prospects of over 20% per year – 2001
• BMO Foods was restructured to be a centralized frozen production factory with food safety and Halaal certification and as essential part of the foundation to change the business from loss making to profitable business with initial profit growth of up to 400% – 2003
• I opened or bought up to 26 franchise stores over a period of 4 years and implementing training successfully managing and growing these businesses while working full time and start a successful wrap franchise with stock control measures implemented – 2003 to 2007
• King Pie was changed from bakeries to Fast food outlets by centralizing production, conversion to frozen products, store refitment, revolutionized chips frying implementation and grow store footprint and sales growth up to 30% – 2005: Resulting in winning FASA awards for Franchisor of the year, Brand builder of the year and the international Quality Summit Award in New York – 2006
• Black Steer franchise was grown to 46 restaurants and implementing new menu with training and evaluation to achieve required Gross Profit – 2007
• King Pie in Zambia was changed and turning existing stores profitable with implementing SOPs and control systems to improve the profitability of stores and contributing to the plan that increased store numbers by 300% and increased profits – 2011
• The implementation of proper procurement practices and management was essential to achieving a 97% score in a FSSC audit at East Balt bakery – 2016
• Established a world-class pie manufacturing facility in Zimbabwe, Canada, Australia and some cases setting new standards in the local food manufacturing industry it was imperative to implement comprehensive procurement practices as groundwork for success. 2005 to 2016
• Aligning procurement with strategic goals and forecasting demand accurately ensures resilience, cost control, and long-term value creation was implemented in order to increase process efficiency profitability in several businesses – Khumbula Holdings 2018
• Establishing Vea Foods and growing the business from small business to multimillion-rand company in 4 years and supplying to most national retail brands supplying a wide range of products based on aligning procurement with strategic goals and forecasting demand accurately ensures resilience, cost control, and long-term value to achieve a food safety standard and efficient Just In Time manufacturing practice – 2024

READ MORE ABOUT MY ACADEMIC QUALIFICATIONS APPLIED >

• Master’s in business administration – Renesys business school: 2018
• Higher Diploma in Education – Durban Collage of Education: 1993
• Operations Management Diploma – University of Cape Town: 2014
• Strategic Sales Management – University of Witwatersrand: 2004
• Good Manufacturing Practice as Pre- requisite to HACCP – CSIR: 2002
• Practical Approach to HACCP – CSIR: 2002
• Food Fraud Workshop – Entecom: 2018
• HACCP for MANAGERS – SWIFT: 2012
• ISO 22000:2005 – SWIFT: 2012

Business professionals analyzing financial charts and graphs during a meeting.

Deon Lategan: A Legacy of Strategic Success and Operational Transformation

Deon Lategan’s career is a masterclass in turning vision into value. Over the past three decades, he has built a reputation as one of Southern Africa’s most accomplished operational strategists — transforming underperforming businesses into thriving enterprises, scaling franchise networks across borders, and pioneering manufacturing systems that set industry benchmarks. His journey is not just one of leadership, but of consistent, measurable success.

READ MORE ABOUT DEON LATEGAN >

Beginning his career as an educator, Deon quickly revealed a natural gift for teaching thru his promotions and increased responsibilities and his achievements in, mentoring, and developing others not just in the classroom but also on the sports fields—traits that would later become central to his leadership philosophy. Transitioning into the business world, he brought this same people-centric and successful approach to bear in all his business dealings.
It began in the late 1990s, when Deon led King Pie Ermelo to achieve the highest percentage growth in manufacturing and store sales across the entire franchise network. This early success was a sign of things to come. By 2001, he had taken five struggling King Pie stores in Richards Bay from the brink of bankruptcy to profitability, setting them on a trajectory of over 20% annual growth. These wins were not isolated—they were the result of a deep understanding of operational systems, market dynamics, and team capability.
In 2003, Deon took on the challenge of transforming BMO Foods and the into a centralized frozen production facility. Under his leadership, the business not only achieved food safety and Halaal certification but also moved from loss-making to profitability, with initial profit growth reaching an astounding 400%. This success laid the groundwork for one of his most ambitious projects: the reinvention of the King Pie Franchise Group.
Between 2005 and 2006, Deon led the shift from traditional bakeries to fast food outlets by centralizing production, converting to frozen products, refitting stores, and revolutionizing chip frying systems. The result was explosive growth—store footprint expanded to 260 locations and sales surged by up to 30%. These achievements earned the group multiple accolades, including the FASA Franchisor of the Year Award, Brand Builder of the Year, and the prestigious International Quality Summit Award in New York.
His ability to scale and standardize operations continued with Black Steer in 2007, where he oversaw the growth and alignment of 46 restaurants. By implementing a consistent menu and optimizing gross profit margins, he brought cohesion and profitability to a fragmented brand.
Between 2004 and 2009, Deon Lategan played a pivotal role in the international expansion of the King Pie Group, spearheading the establishment of stores and manufacturing facilities across five countries: Australia, Malaysia, Canada, Nigeria, and Zambia. The initial phase of expansion into Australia and Malaysia was managed from South Africa, with Deon conducting frequent site visits and overseeing operations through long-distance leadership and remote coordination. As the scale and complexity of the projects grew, he adopted a more immersive approach—relocating to Canada, Nigeria, and Zambia to lead the ventures on the ground. This hands-on strategy enabled him to navigate local market dynamics, build operational infrastructure, and ensure the successful integration of King Pie’s systems and standards across diverse cultural and regulatory landscapes. His leadership during this period laid the foundation for King Pie’s global footprint and demonstrated his ability to scale businesses internationally with precision and adaptability.
Between 2003 and 2007, Deon Lategan demonstrated extraordinary entrepreneurial agility and stamina, opening and acquiring 26 King Pie franchise stores owned wholly or partially, while later launching a wrap franchise and opening his own Black steer restaurant —all while maintaining a demanding full-time executive role. This period stands as a powerful example of his ability to balance strategic oversight with hands-on business growth. With remarkable efficiency, he managed multiple ventures across different locations, applying his operational expertise to streamline processes, build capable teams, and ensure consistent profitability. His success during these years reflects not only his deep understanding of franchise dynamics but also his unwavering commitment to excellence, scalability, and sustainable performance.
In 2011, Deon Lategan relocated to Zimbabwe to lead a transformative project for Bakers Inn, a subsidiary of Innscor Africa. Tasked with building a world-class manufacturing plant in Harare, Deon not only delivered a facility that met international standards but also established a robust sales and distribution network tailored to the local market. His product development initiatives introduced new offerings that resonated with regional consumer preferences, further strengthening the brand’s market position. As a key member of the executive management team, Deon oversaw the installation of four high-capacity bread lines and spearheaded the modernization of the confectionery division — bringing efficiency, consistency, and innovation to Bakers Inn’s production capabilities.
Upon returning to South Africa in 2016, Deon joined Khombula Holdings as a partner and expanded his impact through strategic consulting engagements and in some cases this consulting lead to his full time employment by customers to achieve company goals. His expertise was sought by companies such as Como Oils, Southern Oils (home of the B-Well brand), Choppies supermarkets, Royal Pie (VEA Foods today), and a range of bakeries and small businesses. Among these, his work with East Balt Bakeries stood out as a benchmark of operational excellence. Deon was brought in to streamline engineering and manufacturing operations, implementing rigorous performance measurements and continuous improvement protocols. His leadership was instrumental in elevating the plant’s standards, culminating in an exceptional 97% score in a FSSC (Food Safety System Certification) audit—an achievement that reflected his unwavering commitment to quality, compliance, and sustainable manufacturing excellence.
During his consulting tenure with the CHOPPIES Retail Group, Deon Lategan delivered a series of high-impact interventions that significantly improved operational efficiency and profitability across the bakery and home meal replacement (HMR) divisions. His optimization of manufacturing practices led to streamlined workflows and strategic staff reductions, resulting in cost savings worth millions of rands. Recognizing the need for tighter financial control, Deon implemented and refined inventory management systems that introduced full accountability for costs, eliminated hidden losses, and drastically reduced pilferage—transforming inventory from a liability into a source of value.
Beyond systems, Deon tackled product consistency and quality by standardizing the bakery and HMR product ranges across all stores. This not only enhanced customer experience but also reduced waste and further curbed operational losses. His commitment to excellence extended to the workforce, where he introduced targeted training programs focused on recipe alignment, GMP practices, and SOP implementation. These initiatives cultivated a culture of discipline and ownership, reinforcing cost control and quality assurance at every level. The cumulative effect of Deon’s interventions was a measurable uplift in performance and profitability, cementing his reputation as a catalyst for operational transformation.
Most recently, Deon led Royal Pie to transform to VEA Foods from a modest enterprise of Pie shops and a small factory into a multimillion-rand powerhouse within just four years—a transformation marked by strategic vision, operational precision, and bold expansion. Under his leadership, the company became a trusted supplier to South Africa’s leading national retail brands, offering a diverse portfolio of high-quality food products and earning its place as a formidable force in the manufacturing sector. A key milestone in this journey was the acquisition of the Chelsea Pie and Mediterranean Phyllo production facilities in Lanseria. Recognizing the strategic value of these assets, Deon orchestrated the seamless relocation of VEA Foods’ factory operations to the newly acquired sites. This move not only expanded production capacity but also positioned the business for greater efficiency, compliance and scalability, which cementing VEA Foods’ reputation as a dynamic and reliable industry leader.
Deon’s success is not accidental, it is the result of a rare combination of strategic insight, operational excellence, and people-first leadership. His ability to diagnose problems, design scalable solutions, and execute with precision has made him a sought-after consultant and business builder. Today, as the founder of ND Solutions in 2025 and still consulting, he continues to help organizations unlock performance, align systems, and build resilience in an ever-changing market.
Deon Lategan’s story is one of transformation, growth, and enduring impact. His legacy is written not just in awards and profit margins, but in the team’s he’s empowered, the systems he’s built, and the businesses he’s turned around. It is a life defined by success—and a future still unfolding.

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Cell. 072 734 0121

Email: lategand@yahoo.com

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Located in Pretoria but consult to companies in the greater Gauteng area or to other provinces with virtual meetings

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